FAQ's — Mercy Pharmacy Group

FAQ

We carry a wide range of common and specialty medications.
Contact your local Mercy Pharmacy Group location today to make sure we carry yours!
Insurance coverage varies. Once we process your prescription, we’ll determine if it’s covered and the copay.
Your copay is determined solely by your insurance.
However, if you do not have insurance, we will take care of you and provide you with the best possible price!
We will call you when your order is ready for pickup. If you prefer text notifications, just let us know!
Yes, we can help you with recommendations. However, you'll need to speak directly with a pharmacist; only they can provide suggestions.
Inform us in advance about your vacation plans. We'll contact your insurance provider to arrange a vacation supply of your medication. Just provide us with your location and travel dates, and we'll handle everything else!

Call us to transfer your prescriptions, and we’ll handle the rest. Just provide your name, date of birth, the pharmacy's name and phone number, and the medications to be transferred.
You can ask your doctor to send your prescriptions to a Mercy Pharmacy Group location or bring a hard copy yourself.
Yes! Our MedSync program automatically refills your medications monthly, ensuring they're all ready for pickup at the same time. This reduces pharmacy trips and simplifies medication management.
Of course! Submit a request below or call your local Mercy Pharmacy Group location.

Call your local Mercy Pharmacy Group location to schedule your delivery today!
We deliver to residents in LA & Orange Counties. Please call your local Mercy Pharmacy Group location so we can ensure your delivery based on your location.
Yes, we offer free local deliveries to our patients.
Yes, someone must be present to accept the delivery.

Email: info@mercy-pharmacy.com